Control Center 4, Where Can I Locate Scanned Files

To illustrate your problem, please use snippingtool.exe to create a snapshot of the Control Center 4 frame. Save the snapshot to your desktop, then attach it to your reply.

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Is this correct?

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To illustrate your problem, please use snippingtool.exe to create a snapshot of the Control Center 4 frame. Save the snapshot to your desktop, then attach it to your reply.

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Hi,

Does the scanner work with Windows Fax and Scan?:

Start > type scan > click on Windows Fax and Scan > New Scan

Are you able to scan?

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Hi

Yes it did scan with Windows Fax and Scan but before I could just select the option on the MFC and scan to either file or email.

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It looks like then the issue is with the Brother software.

What happens if you try to scan to either file or email?

Do you get an error message?

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Yes I get an error message

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Can you do the following to open your temp folder:

Windows Key + R > type %temp% in the "Open" box > OK

Can you locate the following files in the temp folder:

TWAIN.LOG

Twain001.Mtx

Twunk001.MTX

Twunk002.MTX

Can you delete these four temporary files and see if it helps.

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Thank you for your assistance but did a complete uninstall and downloaded a new installation and that seems to have fixed it. Why it didn't do it before I don't know?

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Glad to see you got it fixed.

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Control Center 4, Where Can I Locate Scanned Files

Source: https://answers.microsoft.com/en-us/windows/forum/all/control-center-4/0f25bcac-e3a1-4951-8cca-3e8a40bd7eb9

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